We have provided some of our most frequently asked questions here & answers. If you don’t find your answer, please contact us via our contact page and we will gladly answer your questions promptly.
She was very helpful with last minute arrangements. Brought fun to a 21’s birthday party with multi generational attendees. Quality was good and picture were fun. I’ll recommend her to everyone!
Booking & Reservations
What area do you service?
Tanzi Photo Booth is based out of Pueblo West, Colorado. We service the Southern Colorado area. We travel without extra charges within a 45 mile radius of our home base. So we service, Pueblo, Pueblo West, Canon City, La Veta, Fountain, Colorado Springs, Avondale, Boone, Colorado City, etc. Anything 45 miles to 60 miles we charge a $1.25/mile travel fee and 61 to 74 we charge $1.50/mile and 75 up to 100 is $2/mile. Sorry but we rarely go beyond the 100 mile radius or service the Denver area. Our travel fees and travel availablity only apply to our photo booth packages and does not include our Media Station. Travel arrangements outside the 45 mile mark for the Media Station are made on a case by case basis.
How far in advance do I need to book?
Reserve your date as soon as you know. Dates fill up exceptionally fast during peak seasons (June, August, December). If you have an event that is short notice, contact us as soon as possible. We require your retainer and contract on file before your date is officially reserved in our books.
Are you available on our event date?
There is a good chance we are available, but send us a date request so that we can check our availability, we will typically respond within hours of your request. You can also check our calendar here:
to see if we don’t already have the date booked, but we highly suggest that you contact us because some event types can overlap.
How many hours should I plan for?
We average about 40 – 45 sessions per hour. So you should plan accordingly for the amount of guests you expect at your event and the length of your event. We would hate for anyone to not have a chance at to use the booth. Since no one usually uses the booth alone you can take your guest list divide it by 2 then divide by 45 and round up to the nearest hour. Don’t forget that guests usually consider the photo booth part of the entertainment as well so they like to have it available for length of the event. Some guests don’t understand when we have to close up before the end of the event.
- 150 guests or less requires 2 hours
- 200 – 250 guests requires 3 hours
- 300 – 350 guests requires 4 hours
- 400 – 450 guests requires 5 hours
After I sign the contract and pay the retainer, what do I do next?
If you haven’t paid your booth rental in full at the time of your contract you will need to do so one week before your event. We accept cash, check or charge at that time. If you fail to pay in full one week before hand you will need to plan on paying in cash after that deadline and before we unpack at your event.
We will be in contact one to two weeks out from your event to verify the date, time and location, as well as make detailed arrangements. We will also discuss the details of your output template and what that should look like and communicate.
The day of your event we will arrive 1 hour before our scheduled start time to setup. After the last session, it will take us roughly an half hour to break down. This setup and breakdown time is NOT included in the time that you contracted. We do ask that you ensure the venue will allow for this time of setup and break down.
Can we rent more than one photo booth for our event?
We currently have two full booths and two media station booths.
Our primary booth is a sleek white and elegant setup with a 20″ touch screen monitor providing live view preview, professional DSLR camera and flash strobe, with the capability to email and text and post to facebook right from the booth. It also can easily glide up and down on a mechanical riser (so easy your guests can operate it) to raise and lower the camera height for all sizes of guests. That, along with the flashy LED color changing lights make it a very sexy setup.
Our secondary booth is just as functional in black standing 22″ touch screen monitor, professional DSLR camera and flash strobe, with the capability to email and text and post to facebook right from the booth. It is backed by an external laptop, which has the power to offer more advanced video and editing features than our primary booth. It also can be adjusted by our attendants to match the height requirements of your guests. This booth works best if there is going to be uneven ground surfaces.
Our media station booths are sleek white towers which have bright lights and touch screen interfaces. These booths are easily branded for your company or event, both for it’s templates and screens and on the towers themselves. These booths generate sharable images and optionally GIFs and videos.
At the Event
Is the photo booth easy to use?
The photo booth is very easy to use. Just follow the easy instructions on the touch screen and your in-control of your own session. You will have a live view of yourself to enable you to get in the correct position and everything is visible that you want visible. Your pictures are taken and displayed within a second. You have the option to retake any image as it is taken. Prints are available outside of the booth within seconds. Our attendants help with camera positioning should you have smaller guests and more guests in the booth. We are also happy to drive the booth should your guests be touch screen shy. We even help coach guests with props and poses should they be stumped.
Is there a limit to how many photos you take?
We usually take 3 to 4 photos per each session, depending on the print template. Guests are welcome to retake any of the photos as needed. We recommend 3 as most guests are done posing by the 3rd photo. Three allows us to host more sessions per hour and allow more guests to enjoy the booth. Three also allows plenty of space for your design but should you rather a 4 photo design we would love to accommodate you.
What is the difference between unlimited prints and unlimited sessions?
Our packages all offer unlimited sessions. We allow your guests to use the booth as many times as they want making it unlimited session usage.
The Silver, Gold and Platinum packages all include per-person prints. Per-person prints means we will print a copy for everyone in the session that asks for it. If someone in the session requests an extra copy for mom, grandma or Aunt Martha, we will print it for them. We do offer some 5″x7″ and 8″x10″ upgrades that are per-session based options.
If you have added the album option to your package we will automatically print a copy for your album. It will be the first one and go directly to the album attendant to affix it to your album page.
What if someone wants another copy of their image?
We would be happy to reprint an image for you or your guests with our Photo Booth Packages as they include Per-Person prints.
After the event they can always download and print their own copy from our online gallery posted within 72 hours of your event. You may have to check with your host as some galleries are password protected or hidden for privacy reasons.
Can the booth be moved after setup or during the event?
Yes, as long as it is at the same location and doesn’t involve stairs or driving. However, the downtime in moving the photo booth will detract from your rental contracted time.
Do you offer color filters or color options?
We offer full color, black & white, sepia, and a retro image filter option at the beginning of every session. Your guests can choose a different option each session they visit the booth. If you prefer to match a theme say you want all images to be black & white, please specify during your booking and we will make that happen.
How long do to the print outs take?
Our high-end dye-sublimation printer creates a print in seconds. In most cases while guests are returning their props and signing the album/guestbook we have printed all their requested print outs. Some are simply amazed at not having to wait for a print out. Once the print out is created it is dry and ready to enjoy for a lifetime.
Do you allow children in the booth?
Yes, but we highly recommend that children under 12 be accompanied by an adult. This keeps them from monopolizing the booth from the adults and allows us to keep track of our equipment and props. We will discuss our children policy with you at the time of your booking consultation. In most events it depends greatly on the type of event. If the event is honoring a child then we will release such restrictions.
Can we extend the booth time?
Out of respect for our staffs time and schedules we usually do not extend our time on site. Some times there are exceptions to the rule but these are on a case by case bases and should NOT be expected and definitely not without compensation. Please refer to your contract for the cost of overage time.
Album & Guestbook
Do we get an album/guestbook?
We offer album/guestbooks as an upgrade option to any of our packages. We provide a 12″x 12″ black faux leather album with 2″x6″ stripe insert in the front cover, includes at least 20 pages, but more can be added if your event requires. We also bring along all that is necessary, including a dedicated album table, lamp, adhesive and pens for your guests to sign.
There is also a custom pre-printed pages option that can be added to provide lines and direction for your guests to sign in and complement your chosen print-out design.
What does the album attendant do?
The album attendant will take the first copy of the prints and adhere it into to the album/guestbook. They then encourage your guest to leave a personal message. This also allows us to keep your album clean and ready to take home right after the event. We bring a separate table and light and all the necessary supplies to sign your album.
Can we bring our own album?
Yes, we offer a Bring Your Own Album option. We will bring the tables and pens and adhesive and provide an attendant for your album during your event so you can focus on having fun and not your album/guestbook.
Props & Setup
Do you provide props?
YES! Included in any of our regular full booth packages. We provide a multitude of “alter-ego-finding” hats, glasses, masks and signs. If you let us know what type of event you are having we are happy to bring our themed props. You can also add as an option our custom printed signs for use at your event.
Can we bring our own props or backdrop?
Yes, you may. Please let us know and we will leave our props at home. If you just want to suppliment our props with your own please allow us to treat them as if they were our own. That means props don’t leave the booth area.
If you are bringing your own backdrop please let us know so we can discuss how it will be hung or affixed and the size to ensure it will work appropriately. Backdrop sizing is very important as it effects the number of guests that will fit in the frame of the photo. This includes the Media Booth as well.
Do I need to provide any tables?
No, we bring a 6’x3′ prop table and a 4’x2′ album/guestbook table (optional album upgrade) with black linens. Should you desire us to use venue/your provided tables and linens, we would be happy to make accommodations. Letting us know before we unpack is all that we ask.
Can we personalize the print outs?
Please note that customization is included with all our Photo Booth Packages.
We will review any custom templates with you before the event and gain your approval.
How much space does the booth need?
How many people can fit inside the booth?
We have fit over a dozen guests in our booth but we potentially could fit more. We could fit twenty but we don’t advise it as the difference in lighting from those closer to the flash and farthest away can become too drastic and no longer creates an appeasing photograph. The amount of guests in the booth is also limited by the space provided us and the distance we can set the booth unit off of the backdrop. More space equals more guests in a session.
Where should the photo booth be setup?
Most locations are venue dependent. The booth needs access to power (within 30′) and a 10’x10′ area that will be easy access to your guests without being in the way of traffic due to tripping hazards and queues of people for the booth. We suggest you let your guests know where it is and that it is available to them at no cost and open and close times. This encourage those that are cost shy, and those that procrastinate into taking their time in the booth.
Can the photo booth be setup outside?
Yes, if weather permits and there is an available dry area. If you can not provide a tent or cover we can provide our 10’x10′ tent for an additional charge and extra 20 minutes of setup time. When there are high winds or heavy rains it is cost prohibitive for us to perform outdoors (and miserable for your guests). Should such a weather prohibitive event occur and we are not able to perform our part of your contract we are happy to refund your booth contract minus the retainer.
We also require power and if the area/venue can not supply power to the outdoor area we can provide a “quite-ish” running generator for our needs at an additional charge.
We will need to plan sufficiently ahead of time for tent and generator so please make sure you discuss these issues at the time of your contract consultation.
Please note that in some outdoor conditions we are unable to present all of our usual props. Some are not outdoor friendly and most are light and have issues in any type of windy conditions, this also includes our backdrops.
Do I have a choice of background?
After the Event
What happens after the event?
We will break down the booth and pack it away, this usually takes about 40 minutes but we allow up to an hour. We will burn any USB drives if your package has them included. Print any photos to be inserted into your optional album/guestbook cover insert (if there is one). We will then hand you your optional album/guestbook and USB drives and make our departure.
Can I view my photos online?
Yes, a few days after the event we will upload your originals and prints up to our online gallery (password protected on request). From this gallery, you and your guests can download the original high resolution images, purchase print copies, and other fun items like coffee mugs and mouse pads, as well as post them to Facebook if you haven’t already.
Do I get a digital copy of my images?
Yes, you can download them from your posted online gallery or if your package includes a USB drive you will have a copy of them immediately after your event.
How long will the printed photos last?
Prints are made using the same technology as one hour photo labs. So there is no need to wait for your print to dry, and risk smudging it all up. When it comes out it’s all done, dry, and ready to enjoy! Your strips should also last you more than a lifetime.
Do you require a deposit?
Yes, we require a non-refundable retainer of $75 or $100 (depending on event type) and signed contract to officially book and hold your event date. This retainer goes towards your total due.
What payment methods do you accept?
Tanzi Photo Booth accepts cash, check or credit cards. To pay by check you must pay more than one week before your event unless previous arrangements have been made.
What if I need to change my booked date or cancel?
If you need to change your date, there is never a charge for a date change as long as the new date is available in our calendar. If you need to cancel your contract entirely, any money paid as a retainer will not be returned. We will however apply your retainer to any future date up to one year out.
We do ask that any cancellation be in written form, email, text or physical are all acceptable forms.
Rescheduling, changes or amendments can now be done from your account on our online booking system.